You can contact us in any of the following ways:
Telephone
Call our toll-free number at 1–888-98-GUIDE (1-888-984-8433) to access the following services:
- A customer relations specialist, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
- A translator for non-English speakers, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
- Our Voice Information Processing (VIP) Service — the 24-hour interactive telephone service.
Callback
Request a call from a customer relations specialist. Specialists are available between the hours of 7 a.m. and 6 p.m. CST.
Chat
Initiate an Internet chat with a customer relations specialist Monday through Friday between the hours of 7 a.m. and 6 p.m. CST.
Email
Email customer relations and ask about our products and services or request specific information about your account.
Mail
Use the following address for IRA and Personal Investment Account requests:
GuideStone Funds
c/o BNY Mellon Investment Servicing (US) Inc.
P.O. Box 9834
Providence, RI 02940-8034
Use the following street address for overnight deliveries:
GuideStone Funds
c/o BNY Mellon Investment Servicing (US) Inc.
4400 Computer Drive
Westborough, MA 01581-1722